IT Business Analyst

Job No: GMHBA487
Location: Geelong

We have an opportunity for an experienced IT Business Analyst to join our IT Services Group. This is an ongoing role based in Geelong CBD.
About us
GMHBA is an Australian not for profit health insurance and care company with more than 80 years’ experience. We are Australia's leading regionally based health and care company with more than 230,000 members. Through our personalised approach and exceptional customer service, we put the health and wellbeing of our members and communities first.
The IT Services Group (ITSG) Strategy and Portfolio Management team seeks to simplify our systems and determine our technology investment through the creation and execution of our architecture strategy.  As a cross-functional team, we must understand our business demand and enable decisions that transform our service delivery portfolio and build knowledge on the capability and direction of our core systems.
About the role
As the IT Business Analyst you’ll support business strategy and deliver value by engaging and aligning GMHBA’s Shared Services priorities and requirements to IT architectural and service delivery solutions.
  • In conjunction with the Head of ITSG Strategy and Portfolio Management, IT Service Portfolio Manager and Enterprise Architect, you’ll provide support on defining the current architectural and service delivery environment and contribute to the strategic technology roadmap.
  • You’ll partner with business units to capture business demand which builds visibility within ITSG and contribute to methods in which to increase capacity and/or decrease demand to achieve key metrics.
  • You’ll define and develop the assessment criteria that will support determining a strategic decision with our core health insurance (PHI) systems.  This includes understanding processes, capturing requirements and illustrating what brings new capability and value to position us for growth to support our members.
About you
As the successful candidate, you’ll be able to demonstrate the following skills and experience: 
  • Bachelor’s Degree or equivalent (IT discipline) and/or minimum 3 years working in business analysis or technical delivery roles
  • Strong analytical skills, with capabilities to elicit and define business requirements and map them to technology deliverables
  • Customer-oriented approach with demonstrated ability to form productive relationships
  • Strong communication skills including written, verbal and interpersonal
  • Experience developing business process models and dataflow diagrams
  • Ability to work independently and with others
  • Strong time-management skills
Highly desirable:
  • Business Analyst training (such as IIBA certification)
  • Experience working in financial services industry and/or Private Health Insurance industry
  • Experience working in an Agile delivery environment and leading cross functional teams as Scrum Master
  • Experience in workshop facilitation
Let's get started?
Submit your application TODAY via the form below. Download the full position description for more information.
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