Lead Dispenser

Remarkable care; remarkable career.
Are you ready to rediscover remarkable and make a positive impact on people’s lives? At GMHBA, every day brings an opportunity to empower and support communities to live well. Join us to be part of something meaningful and discover the remarkable benefits of working at GMHBA. This is a parental leave position until 2nd January 2025. 

In 2024 GMHBA will celebrate 90 years of operations, having originally formed to provide healthcare to Geelong cement workers and growing to become one of Australia’s largest regionally based health insurers. As a community-focused not-for-profit, we live and breathe exceptional care and are dedicated to making GMHBA a remarkable place to work. We value building connections, embrace individuality, and maintain a supportive, performing culture. GMHBA offers a flexible workplace, a community-focused culture, and a great regional lifestyle.

About the role 
We have an opening for an experienced Lead Dispenser to join our team in a parental leave position until 2nd January 2025.  This role is based in our Leopold branch.  
The purpose of the role is to support the Location Manager in providing day to day operational leadership of the Eye Care team and in delivering an exceptional customer experience.  To assist in the administration of Eye Care products and services.  To provide specialist technical advice and support, through individual coaching and support for team members.

About you 
As the successful candidate you will bring the following skills and experiences:
Mandatory
•    Optical Dispensing qualification or equivalent industry experience
•    Previous practice experience in Optics 
•    Demonstrated experience in a busy customer service and team-based environment 
•    Strong focus on delivering excellent service and quality outcomes for customers
•    Well-developed communication skills (written and spoken)
•    The ability to build positive relationships with both internal and external stakeholders 
•    Proactive, self-motivated and works on own initiative
•    Basic computer literacy including competent use of Microsoft Office and customer databases
•    A proven ability to prioritise your workload with a strong attention to detail
•    Committed to continuous improvement

Highly desirable 
•    Experience in coaching and development of team members
•    Supervisory experience in Optics
•    Demonstrated experience in a customer service background 

Interested? Let's get started.
Start your application by completing the form below
Download the position description
Questions? Contact us at careers@gmhba.com.au

Applications close on 8th April at 5pm. 

At GMHBA, we value a diverse and inclusive culture. We are committed to creating a workplace where every single person feels valued and can be their true, authentic selves. It allows us to be more reflective of our community, have a range of perspectives, and better support our customers, members and patients. We encourage candidates with diverse backgrounds, experiences, perspectives, and beliefs to apply for this role.